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Online tax filing

E-file.com Review 2027: Best value with phone support

Full-featured online filing with phone support included on paid plans, at federal prices well below the big brands. Premium covers business income, itemized deductions and every credit.

Start with E-file.com SponsoredFree federal for simple returns; Deluxe $29.99, Premium $49.99

Prices: 2025 tax year (returns filed in 2026), US federal unless noted; state fees shown separately. Prices last checked: October 2026.

9.1/10Our score
  • FreeBasicSimple single or joint returns
  • $29.99DeluxeDependents, mortgage, retirement
  • $49.99PremiumBusiness income, itemized, all credits

Why E-file.com?

  • Phone support includedDeluxe and Premium include telephone support
  • Business income in PremiumReport personal and business income for $49.99
  • Lower state fee$32.99 per state, below TurboTax, H&R Block and TaxAct
  • Audit assistanceIRS audit assistance included in Premium
  • Pay when you fileNo charge until you choose to file
  • Data not soldE-file.com says it does not sell customer information

Overview

E-file.com is run by E-file.com LLC, a Florida company that says it has provided tax software for over a decade and is an authorized IRS e-file software provider.

Its pitch is full-featured filing for less: paid plans include phone support, and Premium covers business and personal income, itemized deductions and all credit schedules. The free Basic plan is limited to simple returns.

Pricing

E-file.com pricing depends on your tax situation. List prices for the 2025 tax year (returns filed in 2026), US federal; state returns are charged separately.

PlanPrice (2025 tax year)What you get
BasicFreeSingle or joint, taxable income under $100,000, no dependents; wages, tips, unemployment, taxable scholarships and interest up to $1,500
Deluxe$29.99Dependents, mortgage interest, retirement income; phone and online support
Premium$49.99Itemized deductions, all credit schedules, business and personal income, phone support, IRS audit assistance
State$32.99Per state return, on every plan

Pricing note: Prices are list prices for the 2025 tax year (returns filed in 2026), US federal unless noted; state returns are charged separately as shown. Providers set prices for the 2026 tax year (filed in 2027) in December and January, and early-season discounts are common. Prices last checked October 2026. Check the provider's site before you file.

Compare every provider in our Tax Software Price Tracker or estimate your total with the filing cost calculator.

Try E-file.com for yourself

Free federal for simple returns; Deluxe $29.99, Premium $49.99.

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Key features

  • Guided interview: Step-by-step questions for federal and state returns.
  • Phone support: Included with Deluxe and Premium; Basic users get online help tickets.
  • IRS audit assistance: Included with Premium.
  • Prior returns: View and print copies of returns you prepared there for the last three filing years.
  • Pay at filing: You are not charged until you choose to file.

Who can file free

E-file.com's free Basic plan is for single or joint filers with taxable income under $100,000 and no dependents, whose income is only from wages, tips, unemployment, taxable scholarships or fellowships and interest up to $1,500, with no adjustments such as IRA contributions. State returns cost $32.99 even on Basic.

Pros and cons

What we like

  • Phone support on paid plans
  • Premium covers business income for $49.99
  • State fee below the big brands
  • No charge until you file

What to watch

  • Free plan is narrow
  • State return not free on Basic
  • Fewer document imports than TurboTax
  • Site does not detail multi-state or rental support

Who it is for

Pick E-file.com if you want a full-featured return with a person to call, without paying TurboTax or H&R Block prices. If your return is simple, compare its Basic plan with free options first.

Ready to start with E-file.com?

Best value with phone support.

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FAQ

Is E-file.com legit?

E-file.com LLC is a Florida company that says it is an authorized IRS e-file software provider and has offered tax software for over a decade.

Is E-file.com free?

Federal filing is free on the Basic plan for simple returns that meet its rules. State returns cost $32.99.

Is E-file.com the same as efile.com?

No. They are different companies. This review covers E-file.com, with a hyphen.

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E-file.com rated 9.1/10 on TaxSeason

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Disclosure: we may earn a commission if you sign up through links marked Sponsored on this page, at no extra cost to you. Scores follow our published method and are not for sale. Read our affiliate disclosure.

Not advice: Prices and features change often; check the provider's site before you buy. General information only, not tax, legal or financial advice. Consult a qualified tax professional.

E-file.com · Our score: 9.1/10Get started Sponsored

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